FAQ
What types of jewelry do you offer?
At Etoile Fine Jewelry, we offer a wide range of exquisite jewelry pieces, including earrings, headpieces, bracelets, pins, and accessories perfect for date nights, honeymoons, and bridal showers. Our collection also features short and long veils to complement any occasion.
How can I find the perfect jewelry piece for my date night or special occasion?
Our jewelry collection is designed with elegance and versatility in mind. You can browse our curated categories, such as date night jewelry or honeymoon pieces, to find items that suit your style. For personalized recommendations, feel free to contact us at info@etoilefinejewelry.com.
Are your jewelry pieces customizable?
Yes, we offer customization options for certain jewelry pieces. If you have specific requirements or would like to personalize an item, please reach out to us at info@etoilefinejewelry.com, and we will assist you in creating a piece that meets your needs.
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials, including precious metals, gemstones, and pearls. We use only the finest materials to ensure that each piece is both beautiful and durable.
How do I care for my jewelry?
To keep your jewelry looking its best, we recommend storing it in a jewelry box or pouch to prevent scratches. Avoid exposing your pieces to harsh chemicals, and clean them gently with a soft cloth. For specific care instructions, refer to the care guide included with your purchase.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on your location. During checkout, you will be able to view shipping options and estimated delivery times for your area.
What is your return and exchange policy?
We offer a return and exchange policy for items that are returned within 30 days of receipt. To be eligible for a return or exchange, items must be in their original condition and packaging. Please review our full return policy on our website or contact us at info@etoilefinejewelry.com for more details.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier’s website.
Do you offer gift wrapping services?
Yes, we offer complimentary gift wrapping for all orders. If you would like your purchase to be gift-wrapped, please select the gift wrapping option during checkout.
How can I contact customer support?
For any questions or assistance, you can reach our customer support team via email at info@etoilefinejewelry.com. We are here to help and will respond to your inquiries as promptly as possible.